Privacy Policy

NK Sports Tickets Travel Agency Co. LLC is committed to protecting your privacy. This privacy policy explains how we collect customer information, how we use it and what your access rights to the data are. If you have any questions concerning your personal information, please contact us at www.nksportstickets.com.

Information Collected

NK Sports Tickets Travel Agency Co. LLC collects the details provided by you on registration together with the information we learn about you from your use of our products or services and the transactions you undertake when visiting our stores.

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. We make use of various data enhancement services to ensure that customer data is as accurate as possible. We also recruit new customers through collaborative campaigns with 3rd parties.

NK Sports Tickets Travel Agency Co. LLC sets out to promote best practice and raise the standard of marketing through the origination and regular updating of best practice guidelines.

Use of your Information

NK Sports Tickets Travel Agency Co. LLC uses customer information to personalize its service and make communications more relevant to individual customers via mail, email, telephone, fax or in person. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers. NK Sports Tickets Travel Agency Co. LLC also contacts customers to obtain feedback that will help improve its products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant 3rd party communications done in conjunction with ourselves.

Our authorized staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. NK Sports Tickets Travel Agency Co. LLC is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

Terms of Use

Please take a moment to read these online shopping terms and conditions including our policies (collectively the “terms”) to understand how they apply to your use of our Website and any products or services that you may order online.
These terms apply to all purchases made online from the Website and offline via telephone and/or email. Please read these terms carefully and ensure you understand them. Use of and/or registration on any aspect of the Website will constitute your agreement to comply with these terms.
If you have any questions regarding our Website, the terms, products or services, please click here to contact us.

Online registration

Registration as a purchaser on the Website is free and does not oblige you to purchase anything. You must register with us before placing your first order online. Please click on Register to register.

Registration and/or use of our Website constitute your acceptance and agreement to be bound by the terms of our Website. To register you will be required to provide certain personal information which is protected by our privacy policy. When registering with us you will be required to provide an email address and a password which will be used as your username for the Website. Please keep your password private as NK Sports Tickets Travel Agency Co. LLC accepts no liability for any damages suffered or losses incurred from the use or misuse of your account.

You will be required to enter your email address and password each time you visit our Website. To amend any registration particulars please click on “My account” where you can edit your details. In registering as a purchaser you are required to provide NK Sports Tickets Travel Agency Co. LLC with complete and accurate information about yourself. By doing so you warrant that the information provided is correct. Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you. Transmission times depend on your Internet Service Provider, but it typically takes less than 10 (ten) minutes to receive the email confirmation. If you do not receive the email confirmation, you should contact our offices, the details of which are contained under contact information.

Orders

As part of the registration process, you will be required to either submit your date of birth, or your Country ID number. This is to verify that you are over the age of 18 years, which is a requirement to purchase from the Website.
By submitting an order to buy products, you

• represent and warrant that you are over the age of 18 years;
• represent and warrant that you are authorized to make payment and that there are sufficient funds available with a credit card if you are paying via this mechanism;
• represent that, if paying via EFT, that you have followed the payment instructions provided by Stripe;
• consent to us providing your personal information to our third party payment provider, namely Strip, which is necessary to enable Us to perform our obligations in terms of this Agreement.
• In order to protect our interests as well as yours, we may scrutinise transactions to prevent fraud. A transaction may be refused if Emart-Express is not satisfied that it is legitimate. No other method of payment, including gift vouchers, will be accepted by Emart-Express in respect of the purchase of Products on the Website.
• Product Images and Representation

We have made every effort to display the Products on the website as accurately as possible, including:

• the images that represent a visual depiction of the product;
• features and descriptions that pertain to the product;
• The actual product delivered may be subject to variations in appearance, as product packaging may differ over time. It remains the responsibility of the customer to ensure that the product ordered is correct, and the product description and/or model number will always overrule any related images when resolving a dispute about a product;
• As the actual colours you see will depend on your computer’s monitor we cannot guarantee that your monitor’s display of any colour will be accurate.

Product pricing and availability

The Products displayed on the Website are subject to availability.

All prices displayed on the Website are valid and effective in the Republic of South Africa and United Arab Emirates for the day that they are viewed. NK Sports Tickets Travel Agency Co. LLC reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever.

NK Sports Tickets Travel Agency Co. LLC cannot guarantee availability of stock but will endeavour to source stock where possible to fulfill your order. If we are unable to supply each and every item ordered or in the quantities ordered and cannot contact the customer; the customer nevertheless agrees to make payment for the items correctly purchased.

You will be charged the prices that are reflected on the Website, subject to availability. The prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

Obvious errors

We regret that no order will be accepted if we identify an inadvertent and obvious error in the prices of products or services or the description of any of our products or services on the Website.

Methods of payment

Prior to delivery or confirmation from us for collection of the products by you, we shall be entitled to debit the Credit Card supplied by you on acceptance of your order should you be paying with a Credit Card. Should the customer pay for the products via EFT, the order will only be processed once we have received successful confirmation of payment.

3D Secure

When using your credit card for online shopping on the Website, we will attempt to use 3D Secure as an additional security measure if your issuing bank supports it.

3D Secure will authenticate your personal details and will authorise payment for online shopping. If your issuing bank supports 3D Secure but you have not activated it, you will be redirected during the payment process to set it up.

Confirmation of orders

Orders placed online constitute your offer to purchase subject to these terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order. Failure by us to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Delivery Confirmation

On receipt of your order we will send you an email describing the products and services you have ordered. These communications confirm we have received your order, but do not represent any acceptance of your offer to purchase products or services from us. We are not legally obliged to provide the products and services to you during the offer process. The contract between you and NK Sports Tickets Travel Agency Co. LLC will only be completed when we email the products to you. Any products or services on the same order which have not been emailed to you do not form part of that contract.

Cancellation

If for any reason you would like to cancel an order, this may be done by contacting our Customer Services Centre on our contact us page. We reserve the right not to refund the purchase. We reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of the terms.

Intellectual Property

All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Website are owned by NK Sports Tickets Travel Agency Co. LLC is the lawful licencee thereof. Such rights are protected by both South African, United Arab Emirates and international intellectual property laws. All data and information communicated to or from the Website and/or any Website information as well as the database is the sole property of NK Sports Tickets Travel Agency Co. LLC.